Had a great experience with the service department. They were great with explaining the details of service on my car. Everyone made it a pleasant visit.

Great experience with the people that helped me.

I had a great experience. My car was still in build when I selected it. They worked with me to reserve it and the whole process went so smoothly. They kept in contact and made sure it was exactly how I wanted it. Thomasita was wonderful to work with. She did a great job from start to finish.

Me and my family had the best experience buying a car here! Thomas was amazing and helped us get a car we loved at a price that worked for us! We will definitely be coming back in the future! Such a great experience!

I was very happy with our experience. Car buying is not usually an enjoyable process. Both sales, management and service made the process easy while being considerate and friendly. In my many years of buying, it takes time to buy a car but this one stood out above the rest.

Both the New and Used side of the dealership worked hard to get my vehicle needs met and accomplished. Big thank you to Roman/Car Salesman that took the time to go over all car options and accessories!!!!

The staff was top notch. They informed me of the estimated time of service and they were finished 45 minutes early. Great experience.

Very well organized and great service.

Great service

I had a great experience this was my first service appointment and it went well. I received several updates via text throughout my short wait for my car. My car service was done much quicker than I thought. Everyone in the service department was very nice with greeting me and very prompt getting my car in and out for my oil change and tire rotation.

My appointment was completed faster than I expected.

Everything from sales to maintenance has been wonderful. The service received at Norton has been wonderful.

This was my first time buying a vehicle from the dealership. Trayvon felt more like a friendly car guru than a salesperson. He offered quality service, outstanding professionalism and honesty. He was everything I was not expecting. The information about the vehicle, its worth and buying options were honest and helpful. I applaud Jim Norton for having such an amazing associate who allowed his allotted time to any questions or concerns I had.

Very happy with Jim Norton service department.

I have always had excellent service at Jim Norton. They are fast and efficient and the work is always done right the first time. They always let me know if additional work needs to be done and don’t hit me with surprises

Great people and service is finished when they say it will be.

Nivea Saez is really great and she knows what she is doing and I love her for being professional thanks 😊