We had a tire rotation performed on our car. The service seemed to go well, but they didn't reset the maintenance required message.

Kept me informed. They are very communicating with you. There service department is excellent

Prompt check in and speedy service, done within 25 minutes. Courteous staff. Coffee machine in vending area needs to keep all ingredients like decaf coffee too

Kamesha Forsythe at Jim Norton Toyota OKC was absolutely amazing! From the moment I walked in, she was so friendly, welcoming, and genuinely patient with me throughout the entire process. As someone young and completely new to purchasing a car, I had a lot of questions, and she never made me feel overwhelmed or rushed. She took the time to explain everything clearly, made sure I understood my options, and really helped me feel confident in my decision. Her professionalism, kindness, and positive energy made what could have been a stressful experience actually enjoyable. I’m so grateful for her help and would highly recommend Kamesha to anyone, especially first-time car buyers. She truly goes above and beyond!

I had a great experience at Jim Norton Toyota OKC. The service was excellent from start to finish, and everything was handled in a professional and timely manner. I especially want to thank Regina Nieves, who took wonderful care of me. She was very friendly, knowledgeable, and made sure all my questions were answered. My vehicle was serviced perfectly, and I truly appreciated the great customer service. I would definitely recommend this dealership and will return for future service needs.

Made me a great deal and the finance got got me out faster than usual

Great dealership experience. They were right on with price with comparable vehicles elsewhere, the staff was friendly, attentive and not at all pushy. Our salesman Roman did a great job getting my wife in the right vehicle at a great price. Highly reccomended.

Great service

We had another amazing experience buying a vehicle thanks to Alano! This is the second car we’ve purchased from him, and once again he made the entire process smooth, stress-free, and enjoyable. He’s knowledgeable, patient, and truly cares about helping you find the right vehicle without any pressure. We also want to give a big thank you to Lee in finance for making the paperwork quick and easy to understand. He explained everything clearly and made sure we felt confident in our decision. If you’re looking for a great car-buying experience, we highly recommend asking for Alano and working with Lee in finance. We’ll definitely be back again in the future!

Great sales experience. Josh was most helpful

Prompt efficient and excellent all around truly simple and easy. Go in buy what your looking for and carry on with your day outstanding

Good attention and service y Ms Nieves

Fast

Very good.

Good service,friendly staff

Great service, Nieves always helps me out when I bring my cars in for service, she is my go to person. I appreciate her hard work.

The service was excellent start to finish!

I always take my car to Jim Norton for oil changes. They even price matched another dealerships coupon. Fast service and friendly people!

Jim Norton Toyota was very timely and accurate doing 2 recalls and 20,000 mile service for my Tundra. The work was done even before estimated time. All representatives were very friendly and professional.

Service department is very curtios friendly and informative what my wait time would be recommend them for buying a car and keeping it up with the routine oil changes